SHIPPING & RETURNS

SHIPPING POLICY

* Orders are processed within 1-3 business days after payment is confirmed.
* Standard shipping is via UPS/FedEx/USPS.
* Prescription medications may have state or federal shipping limitations; contact the pharmacy if you are outside the contiguous U.S. or have special shipping requirements.

RETURN & EXCHANGE POLICY

* Non-prescription items: Most unopened and unused products may be returned within 30 days of purchase for a refund or exchange, provided they are in resale-condition, with original packaging and receipt.
* Prescription medications: Due to health and safety regulations, prescription drugs (once dispensed and shipped) cannot be returned or refunded.
* If an order arrives damaged, incorrect, or you believe there was a shipping error, contact us within 48 hours of delivery for resolution — we may arrange a replacement or refund, and shipping costs may be waived in this case.
* Items returned by the customer may require the customer to cover return shipping, and original shipping charges may not be refundable.
* The pharmacy reserves the right to refuse a return or refund if the product is opened, used, missing original packaging, or deemed non-resalable.

Questions or Issues If you have any questions about shipping or returns, or your order arrived damaged or incorrect, please contact our Customer Service team a +818 880 8816. We’ll assist you in resolving the matter in compliance with applicable pharmacy and regulatory laws.